It’s often the case that when there’s a change (to a system, to a process, to a product, etc.), there’s going to be at least one challenge. Box Butte总医院采用新的电子健康记录系统(MEDITECH)也不例外.

While MEDITECH is running smoothly overall, MEDITECH和BBGH工作人员之间的患者陈述工作流程一直存在挑战. Chief Financial Officer Michael O’Dell said, “如果患者在4月之前有余额，并且在4月30日之后就诊，则可能会收到两张账单. One statement is from the old Centriq system and one is from the new MEDITECH system, but both will need paid. For those patients with no balance prior to April and seen after May 1st, only one statement will be received.” In short, only 209 patients will receive two billing statements. The insurance amount on MEDITECH statements was found to be incorrect; however, the amount owed by the patient is correct.

O’Dell responded to these challenges with his team’s solution, “在邮寄之前，100%的患者陈述将被审查以确保准确性. We’re working to amend these issues with MEDITECH, Inovolan, and our teams. 但重要的是要让病人知道，如果他们的账单推迟了几个月，IM电竞App官网会 not be sending them to collections at this time.”

If you have questions or concerns about your bill (or bills) from Box Butte General Hospital, please don’t hesitate to reach out to Financial Counselors Rob or Elena at 308-761-1008 or 308-761-1020.